Customer Service and Satisfaction
You will deal directly with us. Our installers will always provide you with an outstanding installation. We train all journeyman installers for 3 – 6 months and have them factory certified before doing a job on their own. Sales consultants Julie Herschbach will provide all the information for you to make the selection of film and answer all your questions regarding scheduling and payment.
Jim and Julie Herschbach started the business in 1989. Both are longtime Oregon residents with an in-depth knowledge of what works best in our environment. They are also proud members of NWSID, ASID, and IWFA.
Your home will be treated with respect. We use plenty of drop clothes and wear shoe covers. When we undertake an installation, the glass is extensively cleaned and detailed before and after it is tinted. In the unlikely event of any problems in the future, you can be assured that we stand behind our installations and will offer a prompt response.
Fully Licensed and Insured
We carry extensive liability insurance and are licensed and bonded with the state of Oregon: CCB#63580 & Washington: CCCBCO PROTII * 937J3.
Certified with the State of Oregon as an Emerging Small Business (ESB), and Women Business Enterprise (WBE). Certification #6306
Because of the many misconceptions about window film, we believe in taking the time to educate potential clients about the product we are recommending. By attending yearly educational meetings we keep up on industry trends and new technical advances to provide the best service to our customers.
We can always guarantee you the fairest price, but cannot always provide the lowest bid. However, we will do our best to meet or beat any written price quotes from licensed competitors. There are some films that are much less expensive to carry, but as in most cases with the cheap products you “get what you pay for.” We carry films with the best warranties and quality control, and we have no hidden costs or up charges.